In order to manage your Orders, you need to search for them from within your Control Panel with Fenix Host, and access their Order Information view.
To List/Search and Manage Orders
Login to your Control Panel:
For Resellers: See details
For Customers: See details
For Resellers: Products -> List All Orders.
For Customers: Manage Orders -> List/Search Orders.
Search for the specific Product Orders by selecting the appropriate Product under the For Product drop-down menu.Note
For Resellers: You may search for Orders belonging to your Sub-Resellers by selecting the Include Sub-Reseller's results check box.Additional Information
For Resellers: Instructions for Listing All Orders under your Reseller Account
Instructions for Listing All Orders under your Customer Account
On the next page, you would see a list of Product specific Orders bought through Fenix Host. Click the domain name associated with an Order to reach the Order Overview.
Click the Product specific tab on the right hand side to reach the Order Information view, from where you can manage the Order.
For Resellers: You can also use the Search Bar on the Control Panel home page to bring up the Order Information view for an Order. This Search Bar will also be available on the topmost menu bar, in every page of the Reseller Control Panel.
Provide the domain name in the search field.
Select Order from the drop-down menu.
Click the Search button.
On the next page, click the Product specific tab on the right hand side.